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User Experience Researcher
$66k-84k (estimate)
Full Time | IT Outsourcing & Consulting 1 Week Ago
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MARS Solutions Group is Hiring an User Experience Researcher Near Wauwatosa, WI

MARS Solutions Group is looking for an experienced UX Researcher to join on of our top global clients in this long-term contract REMOTE role!

Team is comprised of user experience researchers with a focus on the employee experience. Typically, when working in UX or CX it is external facing. A lot of the same skillsets will be used but approached differently because this will focus on employees vs customers.

  • Experience with UX Research tools like the OptimalSort, UserZoom, UserTesting.com, or other tools
  • Experience with Qualtrics, SurveyMonkey, or other survey platforms
  • This person would have a well-rounded research skillset, not just usability testing, exploratory research related to human centered design and facilitating workshops, interviews, creating survey questions surrounding the employee experience.
  • A large part of the work is researching for the onboarding experience
  • 50% ad hoc research - different employee journeys, digital experience.
  • Primary research but understanding of data analytics to understand how effective the changes are. Digital metrics and measures
  • Interface with product, design, and development teams to raise awareness of user needs, pain points, and behaviors
  • Understand stakeholder research needs and identify the right research methodologies to address them
  • Fully execute research projects from initial kick off, to fielding/interviewing, to sharing findings as a primary researcher
  • Develop UX Research artifacts including proposals, moderator's guides, and results summaries
  • Synthesize research findings elegantly and efficiently * Identify unmet research opportunities that can add value and efficiently execute them
Scope of skills
  • Research and Exploratory
  • Initiative - needs them to be a thought partner.
  • Communication with Stakeholders
  • Report findings and draw connections to recommendations and actions. Solutions that the research points us to and be able to speak to them, not just provide the data.
  • Must have an obsession with understanding how to make amazing experiences for human beings
  • Willingness to challenge the status quo when it comes to addressing the needs of users * Enthusiasm in ambiguity and uncertainty

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$66k-84k (estimate)

POST DATE

04/20/2024

EXPIRATION DATE

06/19/2024

WEBSITE

marssg.com

HEADQUARTERS

WAUKESHA, WI

SIZE

<25

FOUNDED

2006

CEO

RASHI KHOSLA

REVENUE

$5M - $10M

INDUSTRY

IT Outsourcing & Consulting

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About MARS Solutions Group

Partnering with us makes a BIG difference to your bottom line. MARS Solutions Group (MARS SG) is an industry leader in serving organizations that require both the 1. best IT talents, and the 2. best Data management solutions to help them build a more connected AND more profitable business. Over the past 14 years, MARS SG has emerged as a Tier 1 provider serving Fortune 50/500/1000 companies, best-in-category mid-sized firms, and government agencies by placing the right talents that match the organizations culture. MARS Solutions Group has three pillars: 1. Talent (staffing): We can help you fi ... nd the right blend of technical skills and personality fit that harmonizes with your organizational culture, management style, and team dynamics. 2. Employee Engagement (Ovation): Through years of collaboration and innovation, we have developed a way for employers to keep their talented technical employees engaged through a seamless recognition and rewards program. 3. Equity & Inclusion (Returnship): We grow talent and invest in our resources to provide the best for our partners. More
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